Over the weekend, I started collecting my thoughts on the lessons that I learned last year during the Carolina Tree Care and Lewis integration and decided to share them as their insights extend well beyond tree trimming and vegetation management.
- Absolute clarity is key for forward movement. The clearer your vision, goals and action plans are, the faster you will achieve them. (Period.) This goes for personal goals as well. Write down your plans in detail, including how you will feel once you achieve them. Include your team to bring clarity to everyone.
- A great #2 helps you become a great #1. It is one of the few silver bullets in business. Gordon helped me grow our organization and he made me better.
- The value of empathy in life and business. This is critical not only for great parents, but also great leaders. I have learned that if you want others to understand you and believe in you, you have to show understanding to them.
- Partnering with existing clients to bring value to new clients. The value of existing clients is often overlooked. When you partner with them, you can create even more value for new and existing clients.
- The skill of chasing business holds you back from building a business. At some point you have “arrived” and you need to shift: from chasing every single piece of new business to building more intentionally.
- Communication does not equal understanding. Never assume others understand your ideas just because you shared them. Communication does not equal understanding. Spend time discussing so others can ask questions, poke holes, and learn how the dots are connected.
- One day at a time. This applies to how you run your operations (with daily budgets and goals), how you behave professionally (setting daily goals and intentions, and reviewing your results the next day).