“The most important thing in life is to stop saying ‘I wish’ and start saying ‘I will.’ Consider nothing impossible, then treat possibilities as probabilities. A very little key will open a very heavy door.” -Charles Dickens
Individuals and organizations with proven track records of success have one commonly exhibited behavior: they are never content with their current results. During successful times, they continue to pursue process improvements, seek new opportunities, and challenge the status quo.
Our organization has been successful in limiting the number of General Foreman work groups with a lost-time incident. However, we are not content with our results. Our mission is the elimination of lost-time incidents. This means our goal is a day when the possibility of having a lost-time incident is removed from all operations.
It is time to stop saying, “I wish we could eliminate lost-time incidents” and start saying “We will eliminate lost-time incidents.” To get there, we all have to come to work every day and be improvement-minded, never content, but continuously seeking process improvements, and relentlessly pursuing the elimination of at-risk behaviors. The answer is not a new program or a boxed solution but the team deciding that an operation without the possibility of a lost-time incident is not only possible but probable.
As leaders, it is our responsibility to become part of the solution. Who among us may be holding one of the keys that unlocks the door and leads us where we want to go?